We’ve gathered helpful answers to guide you through your experience with us. From your initial inquiry to final delivery, each step is thoughtfully outlined to provide clarity, confidence, and a seamless process from start to finish.

Are your pieces handcrafted?
Yes. Each piece is carefully crafted and hand-finished by skilled artisans, ensuring attention to detail and a level of quality that cannot be replicated by mass production.

Will there be variations in the final product?
Natural variations in wood grain, texture, and finish are part of the character of handcrafted furniture. These subtle differences make each piece unique.

Will there be variations in the final product?
Natural variations in wood grain, texture, and finish are part of the character of handcrafted furniture. These subtle differences make each piece unique.

What materials do you use?
We work with a curated selection of wood, metal, upholstery, and specialty finishes. Materials are chosen for both durability and how they age over time.

Can I customize an existing design?
Yes. Many of our designs can be adjusted in terms of size, materials, and finishes to better suit your space and preferences.

Do you accept fully custom designs?
We welcome custom projects. You may provide references, drawings, or concepts, and our team will work with you to develop a piece aligned with your vision.

Can I supply my own fabric or material?
Yes. We accept customer-supplied materials, subject to evaluation to ensure suitability for production.

What happens after I confirm my order?
Once approved, your order enters production where each piece is crafted and finished by hand. Our team may provide updates depending on the scope of the project.

Can I make changes after confirming my order?
Changes may be accommodated before production begins. Once production has started, modifications may not be possible or may incur additional costs.

Do you handle large or commercial projects?
Yes. We work with interior designers, architects, and developers on residential and hospitality projects of various scales.

What is your production lead time?
Lead times may vary depending on the size and complexity of the project. For retail orders, newly produced items typically take 30–45 days. Ready-made pieces may be available sooner, subject to stock availability.

What are your payment terms?
A 50% deposit is required upon approval of your order to begin production. The remaining 50% balance is due prior to shipment.
Please note that all prices are subject to change without prior notice. Applicable taxes and delivery charges will be added to the final amount.

Do you offer nationwide delivery?
Yes, we arrange delivery across the Philippines. Shipping fees and timelines may vary depending on location and order size.

Do you ship internationally?
Yes. We provide worldwide shipping and can assist with export requirements and logistics.

Will my furniture require assembly?
Some pieces may require minimal assembly upon delivery. Guidance will be provided when necessary.

How do I care for my furniture?
Regular cleaning with a soft cloth is recommended. Avoid exposure to direct sunlight, excessive moisture, or harsh chemicals to maintain the integrity of materials and finishes.

Will the finish change over time?
Natural materials may develop a patina over time. This is part of the aging process and adds depth and character to the piece.

Can I view the pieces in person?
Yes. You are welcome to visit our showroom to experience the materials, finishes, and craftsmanship firsthand.

Do I need an appointment to visit?
Walk-ins are welcome, but scheduling an appointment ensures dedicated assistance from our team.

Do you offer warranty on your products?
Yes. You are welcome to visit our showroom to experience the materials, finishes, and craftsmanship firsthand.

Do I need an appointment to visit?
Walk-ins are welcome, but scheduling an appointment ensures dedicated assistance from our team.